ONGOING WEBSITE CARE
Website Care Plans That Give You Peace of Mind
Your website is one of your business’s most valuable assets. Keeping it secure, updated, and performing well requires regular attention—not just when something goes wrong.
A TidySite Website Care Plan combines ongoing WordPress maintenance with dependable local support, giving you confidence that your website is being looked after throughout the year.
Whether you need essential maintenance or comprehensive website support, we’ll help keep your website secure, reliable, and working for your business.
Local Support
Regular Maintenance
Reliable Backups
WHY CHOOSE A CARE PLAN?
One Monthly Plan. Ongoing Confidence.
Most website problems don’t happen overnight.
Outdated software, plugin conflicts, failed backups, and security vulnerabilities often develop gradually. Without regular maintenance, these issues can eventually affect your website’s performance, security, or even take it offline.
A Website Care Plan helps prevent these problems before they impact your business. Instead of worrying about updates or unexpected technical issues, you’ll have a trusted local partner proactively looking after your website and available whenever you need support.
EVERYTHING YOUR WEBSITE NEEDS
What’s Included in Every Website Care Plan
Depending on your selected plan, your Website Care Plan may include:
WordPress Updates
Keeping WordPress, plugins, and themes current.
Scheduled Backups
Reliable backups that help protect your website should something unexpected happen.
Security Monitoring
Routine monitoring to reduce common security risks.
Security Monitoring
Regular checks for downtime and common website issues.
Content Updates
Need to update text, replace photos, or add a new service?
We’ll take care of the small changes that keep your website current.
Technical Support
Questions, troubleshooting, or website issues are just an email or phone call away.
FIND THE RIGHT LEVEL OF SUPPORT
Choose the Website Care Plan That Fits Your Business
Every business has different website needs. Whether you’re looking for essential maintenance or ongoing website support, there’s a Website Care Plan designed to give you the right level of care and peace of mind.
Essential Care
$59/month
Best for:
Small business websites that need reliable maintenance and ongoing protection. Ideal if you want the essentials covered, without having to worry about routine website maintenance. Includes
- WordPress core updates
- Plugin updates
- Theme updates
- Weekly website backups
- Security monitoring
- Website uptime monitoring
- Monthly maintenance report
- Up to 30 minutes of support each month
Business Care
$99/month
Best for:
Growing businesses that rely on their website to generate enquiries and customers. Business Care combines proactive maintenance with regular support, making it the ideal choice for most small businesses.
- Everything in Essential Care
- Daily website backups
- Priority software updates
- Up to 1 hour of support each month
- Routine content updates
- Website improvement recommendations
- Priority email support
- Monthly website health review
Complete Care
$169/month
Best for:
Businesses that depend heavily on their website and want a higher level of ongoing support. Complete Care provides comprehensive website maintenance, priority support, and additional time for content updates and technical assistance.
- Everything in Business Care
- Up to 2 hours of support each month
- Highest priority support
- Priority content updates
- Monthly performance review
- Quarterly website review and recommendations
- Enhanced website monitoring
Not sure which plan is right for you?
Start with a Free Website Health Check. We’ll review your website, discuss your goals, and recommend the Website Care Plan that best suits your business. No obligation and no pressure.
WHY A CARE PLAN MAKES SENSE
Website Care Plans vs. Pay-As-You-Go Support
Website Care Plans
- Regular software updates
- Scheduled backups
- Ongoing security monitoring
- Priority assistance
- Predictable monthly cost
- Problems prevented early
- Ongoing website advice
Pay-As-You-Go Support
- Updates only when requested
- May not be included
- Reactive support
- Standard response times
- Variable repair costs
- Problems fixed after they occur
- Advice billed separately
A Website Care Plan focuses on preventing problems, keeping your website healthy, and providing ongoing support. Not simply fixing issues after they happen.
UNDERSTANDING THE DIFFERENCE
What’s the Difference?
Website Care Plans
Include maintenance plus
- Ongoing support
- Content updates
- Technical advice
- Website recommendations
- Priority assistance
Website Maintenance
Focuses on recurring technical care. Examples include:
- Software updates
- Backups
- Security checks
- Monitoring
- Routine health reviews
- Preventative cleanup
A Care Plan gives you a long-term website partner rather than simply scheduled maintenance.
MORE THAN MAINTENANCE
Why Businesses Choose a Website Care Plan
Depending on your selected plan, your Website Care Plan may include:
Less Stress
You don’t need to remember software updates or worry about backups.
Predictable Costs
Regular monthly care makes budgeting easier than unexpected repair bills.
Faster Support
Routine monitoring to reduce common security risks.
Better Website Health
Regular checks for downtime and common website issues.
WHO IT’S FOR
A Great Fit If…
A Website Care Plan is ideal if:
- Your website generates enquiries or customers.
- You don’t have time to maintain it yourself.
- You’d rather prevent problems than fix them.
- You make occasional content updates throughout the year.
- You want one trusted person to look after your website.
- You value responsive local support.
If this sounds like your business, a Website Care Plan can help keep your website secure, up to date, and running smoothly. So you can focus on what you do best.
WHY TIDYSITE?
Personal Website Care Provided by a Local Expert
The goal isn’t simply to maintain your website. It’s to help it remain a valuable business asset that continues supporting your business. When you need advice, support, or website changes, you’ll already be working with someone who understands both your website and your business.
Personal Service
You will collaborate directly with us to review and maintain your website.
Local Support
TidySite provides website maintenance for businesses in Parksville, Qualicum Beach, Nanaimo, and surrounding communities.
Practical Advice
Advice is based on the needs of your website and business, not on unnecessary upgrades.
Long-Term Partnership
Working with one consistent provider creates familiarity with your website, hosting setup, and ongoing needs.
A SIMPLE PROCESS
Getting Started Is Easy
1 – Book Your Health Check
Start by requesting a free Website Health Check so we can learn about your website and your goals.
2 – Review & Consultation
We’ll carefully review your website, discuss our findings, and recommend the most appropriate next steps.
3 – Choose Your Care Plan
Select the Website Care Plan that best fits your website, business needs, and budget.
4 – Enjoy Peace of Mind
Your website receives regular care, monitoring, and support to help keep it secure, up to date, and running smoothly.
COMMON QUESTIONS
Website Care Plan FAQs
Yes. You can cancel your Website Care Plan at any time. There are no long-term contracts or cancellation fees. We simply ask for notice before your next billing period so we can stop future services.
Absolutely. As your website or business grows, you can upgrade to a higher plan at any time. We’ll help you choose the option that best matches your current needs.
No. Included support time is designed to cover routine requests during the current billing period and does not accumulate or roll over. This helps us provide timely support to all clients.
No. Website Care Plans include maintenance and support services, but premium plugin licences, themes, hosting, and other third-party subscriptions are not included unless specifically stated. We’re happy to recommend suitable solutions and manage updates for any licensed products you already use.
Yes, in most cases. Before starting a Website Care Plan, we’ll perform a Website Health Check to ensure your website is in a suitable condition for ongoing maintenance. If any issues are identified, we’ll discuss the available options with you first.
That’s perfectly normal. If we discover issues during the Website Health Check, we’ll explain what needs attention and provide recommendations before ongoing maintenance begins. Once the website is stable, it can usually be enrolled in a Website Care Plan.
No. Website hosting is separate from our Website Care Plans. We work with most reputable hosting providers and can maintain your website regardless of where it is hosted. If you’re looking for hosting recommendations, we’re happy to help.
Maintenance tasks are performed regularly throughout each month based on your Website Care Plan and the needs of your website. Critical security updates are prioritized, while routine maintenance, monitoring, backups, and reviews are completed on an ongoing schedule to help keep your website secure, up to date, and running smoothly.
NOT SURE WHICH PLAN IS RIGHT?
Start With a Free Website Health Check
Every website is different. Our free Website Health Check reviews your website’s current condition and helps determine the level of ongoing care that’s right for your business. We’ll review:
- Website security
- WordPress updates
- Plugin updates
- Backup strategy
- Website performance
- Mobile responsiveness
- Contact forms
- Accessibility
- Basic SEO
You’ll receive practical recommendations with no obligation.
LET’S KEEP YOUR WEBSITE WORKING
Spend More Time Running Your Business
Your website should be helping your business and not creating extra work. Whether you’re looking for dependable monthly website maintenance or a trusted long-term website support partner, TidySite is here to help.
We’ll keep your WordPress website secure, updated, and running smoothly, so you can focus on what matters most. Running your business.
Providing website maintenance for small businesses in Parksville, Qualicum Beach, Nanaimo, and surrounding Central Vancouver Island communities.